Genesys Cloud is an all-in-one cloud contact center enabling enterprises to deliver personalized experiences on the channel of your customers’ choice. Equip your customers to resolve issues faster with speech-enabled IVR. Natural Language Understanding (NLU) lets your customers interact with your system in a way that feels completely natural. Simplify your customer journeys with conversational voicebots that move freely across interactions and channels. Manage, unify and orchestrate any bot across phone, web chat, mobile messaging and smart speakers. Give customers 24/7 self-serve assistance with artificial intelligence (AI)-powered chatbots.
Meet your needs today and tomorrow
Credit Card Not Required
No Auto subscribe after free trial
Trial Period: 1 Month
No technical expertise required
Marketing Function Customer Engagement and RetentionFor Use By
Company Type B2B, B2C, NPO, GOV, AGN
Market/Industry Specialization No market specialization, Energy, Health Care, Retail & Wholesale, Telecommunications
Current / Past Customers American Airlines, at&t, Blue Cross Blue Shield, Citi Bank, Emirates
CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.Read more ›
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