Product Overview
inQuba Case Management has been developed to empower business to elevate the importance of any feedback item. Cases are created, assignees added and service recovery takes place within a collaborative space. Role-based dashboards help case participants to manage their time, and analytics aid management in identifying top reasons for service failure. Whether integrated with other inQuba solutions or as a stand-alone service desk solution, inQuba Case Management is your best-in-class service recovery solution.
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