Clicktools, formerly CallidusCloud Clicktools, is a platform that enables any feedback program with surveys, call scripts, and web forms across the entire customer journey. Offer forms and surveys at key engagement points. Automate interactions, for example, by sending follow-up emails based on survey responses. Set up alerts to notify support staff to place an immediate customer care call. Be at your customer’s fingertips with mobile-friendly templates that customers can interact with on any device, whether online or offline.
No Training Offered