Product Overview
Capitalizing on solutions from KANA, part of Verint, the Verint Engagement Analytics solutions helps organizations capture customer interactions, feedback, and journeys across multiple channels; analyze and interpret them in the context of business objectives; and respond more effectively to customer, business, and market demands.
With Verint Engagement Analytics, organizations can deliver consistent, contextual, and personalized customer experiences while providing insight for enhancing enterprise performance, customer and employee engagement, and consumer loyalty.
No technical expertise required
Instant
Marketing Function Customer Engagement and Retention
For Use ByCompany Type B2B, B2C, GOV
Company Size Any size
Geographic Scope National
Market/Industry Specialization No market specialization
Current / Past Customers City of Tallahassee, New York Life, Wells Fargo