Product Overview
INBOX is an omnichannel agent assist platform for seamless customer support management. With an intuitive UX, INBOX enables agents to handle requests from a single dashboard in any language, offering complete customer history with superior context, reducing query resolution time. Capable of integrating with leading CRM systems, INBOX streamlines customer interactions from different communication channels – voice, email, social-media, website, and app into a single contextual conversation, transforming customer support into a more logical and efficient process.
Not specified