Bitbucket is a Git code management solution to plan projects, collaborate on code, test, and deploy. It integrates with first- and third-party tools to reduce context-switching and improve code quality. Bitbucket Pipelines with Deployments lets you build, test and deploy with integrated CI/CD. Get real-time visibility into any security issues in their code and containers, identify vulnerability fixes early in development and monitor new risks post deployment. Improve efficiency by connecting branches, commits, and pull requests to Jira Software issues or customize with apps that embed in Bitbucket’s UI and integrate with other systems using webhooks.

Confluence is a collaborative documentation tool that provides a team workspace of dynamic pages to create and collaborate on projects. Spaces help your team structure, organize, and share work, so every team member has visibility into institutional knowledge and access to the information they need.

Insight for Jira Service Management is an enterprise asset management platform enabling collaboration and issue-tracking software for teams. Insight creates a place for companies to store information about their assets and infrastructure.

Jira Service Management is Atlassian's service management solution for all teams. Built on Jira, it encompasses service request, incident, problem, change, knowledge, asset, and configuration management to deliver high-velocity service management at scale.

JIRA Software is an agile project management tool for software development teams. The platform's rich planning features are flexible enough for Scrum, Kanban or mixed methodology.

Opsgenie is an incident management platform for operating always-on services, empowering Dev & Ops teams to plan for service disruptions and stay in control during incidents. Opsgenie groups alerts, filters the noise, and notifies you using multiple notification channels with on-call schedules and routing rules to handle alerts differently based on their source and payload. It is included in all cloud plans of Jira Service Management but is also offered as a standalone tool that integrates into any IT or dev stack.

Percept is a virtual agent technology that helps teams automate customer support interactions throughout portal, chat, email, and web channels. Its conversational AI engine analyzes and understands intent, sentiment, context, and profile information to personalize interactions and connects to human experts without losing context. The technology learns from every interaction. By integrating Percept.AI with Jira Service Management, support teams can tailor AI-based virtual agent experiences with no coding required.