The Reputation platform provides you with one platform for the entire CX journey. Reputation translates vast amounts of solicited and unsolicited feedback data into insights that companies use not just to learn from but also to grow from – and even anticipate the needs of customers, as well as transforming feedback from reviews, likes, listings, comments and clicks into your competitive advantage. Reputation’s platform offers a variety of capabilities all from one platform, including reviews & review boosters, surveys, social suite, business listings, location pages, action & insights, and competitive reporting.

The Reputation Social Suite allows you to learn the perception of your brand, perform competitor analysis, and easily manage all of your social channels in one place (including TikTok). After acquiring NUVI in 2021, Reputation added their social customer experience solution to their social product suite, helping you listen, like and respond to posts all in one place.