Company Overview
Sendbird is a software development company that believes conversations are at the heart of building relationships and getting things done.
Sendbird's AI Chatbot solution is a low-cost, no-code solution perfectly suited for small-to-medium-sized businesses in customer-facing industries like e-commerce, healthcare, education, recruiting, travel & hospitality, and banking that want to deploy AI to improve customer engagement and support. Sendbird's AI Chatbot builder is designed to improve efficiency, customer satisfaction, and loyalty by providing personalized responses using valuable first-party data.
Sendbird Business Messaging is an omnichannel messaging platform that empowers teams like product, operations, engineering, and customer service to deliver critical customer messages through the most relevant channels.
Sendbird Notifications is a low-code, API-based solution that enables product managers and marketers to customize and launch a persistent in-app notifications experience in minutes, delivering 2X the conversion at half the cost of SMS.
SmartAssistant is a conversational AI solution for marketing, commerce, and customer service that provides high-quality responses to user queries. Whether it’s answering frequently asked questions, offering personalized product recommendations, or troubleshooting order issues, Sendbird’s SmartAssistant ensures helpful and human-like responses throughout the customer journey.