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Call Tracking and Performance Management

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Definition

Call Tracking and Performance Management tools automate the process of capturing every call’s originating advertising source and the caller’s information. These tools aid marketers in attributing advertising, both online and offline, to create accurate cost-per-lead analysis.

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Products

Agent Screen Recording
By Level AI
Agent screen recording provides a mechanism for contact center managers to identify process improvement opportunities and to accurately monitor process adherence. Session playbacks provide a complete picture of the customer-agent experience, which le...
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Call Tracking & IVR
By Sekel Tech
Capture consumer data and their conversations with your outlets/dealers
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Calldesk by Pulse
By Pulse Telesystems
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CallSource
By CallSource
CallSource captures every caller’s phone number, identifies the advertising source and records inbound calls for review, enabling you to return missed calls, recapture lost leads, and spend your advertising dollars where it counts. Marketers can revi...
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CloudTalk
By CloudTalk
CloudTalk helps small and medium businesses set up and run virtual phone systems from all around the world. Typically, it's used in sales for outbound calls and in customer service for inbound calls. Simplify the lives of your sales and customer supp...
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Contact Cloud
By Bipath
Contact Cloud is an all-in-one business call center solution leveraging Unified Communications as a Service technology. Contact Cloud has both call tracking and contact center solution tools in its platform. Manage all communication channels in one p...
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Freespee Conversation Cloud
By Freespee
Freespee is a customer communication platform that allows businesses and their website visitors or app users to talk in real-time via any interface, typed or spoken. The Conversation Cloud enables online businesses to see their website visitors and ...
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Moon Dialer: VoIP & WiFi Calls
By Moon Apps
Moon Dialer, your trusted Free VoIP & WiFi Calling App, revolutionizes the way you make international calls. Save up to 90% on your international call expenses while enjoying high-quality internet calls with recording, scheduling, and iCloud sync cap...
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ResponseTap Call-based Marketing Automation
By ResponseTap
ResponseTap is a call-based marketing automation solution that includes visitor-level call tracking to help deliver better, more satisfying customer experiences at the point of call.
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Snapforce CRM
By SnapForce
Snapforce is a CRM solution that enables sales management to identify important sales metrics, revenue forecasts, and agent comparisons. Custom dashboards allow for the delivery of vital sales metrics delivered promptly and conveniently.
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About

CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 16,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

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