Product Overview
LiveAgent Helpdesk is a multi-channel customer support software, which helps to serve customers through Voice, Email, Live Chat, Facebook, Twitter and Contact Forms. LiveAgent transforms every communication that comes into an organization into an active “ticket.” Tickets serve as communication threads between customers and support agents. They include all emails, live chats, phone calls, Facebook messages, and tweets, along with internal notes and other types of data related to the customer.
Credit Card Not Required
No Auto subscribe after free trial
Trial Period: 2 Weeks
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No technical expertise required
Instant
Marketing Function Customer Engagement and Retention, Productivity
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN, CST
Company Size Any size
Geographic Scope Multi-national
Market/Industry Specialization Computer
Startup Friendly Yes
Current / Past Customers Huawei, Eon, SolidTrust Pay, Nutricia, Orange, Telekom, G4S