Company Overview
8x8 is a provider of hosted business VoIP. The company develops and delivers business VoIP phone service, hosted contact centers, and unified communications solutions for small and medium-sized businesses. 8x8 strives to create solutions that are reliable, affordable, and easy-to-use.
8x8 Connect Automation Builder is a no-code multiple-channel communications management solution that offers a visual, effortless way to build communication workflows that enhance productivity, flexibility, and efficiency, regardless of coding expertise.
8×8 Frontdesk is an eXperience Communications as a Service (XCaaS) platform that transforms the front desk role by delivering a tailored experience and user interface that uniquely blends traditional unified communications and contact center capabilities. It provides powerful call queuing and handling features that enhance productivity and personalize engagement for a hybrid work environment.
8x8 Contact Center for Microsoft Teams provides a full suite of omni-channel contact center functionality integrated with Teams to simplify customer engagement workflows and ignite collaboration across your organization. Managers and supervisors can stay ahead of changing customer expectations with complete voice and digital channel support, intelligent routing, and proactive self-service options – everything needed to resolve problems quickly and create exceptional customer experiences.
8x8 Engage is an AI-powered solution designed to enhance customer engagement across organizations by catering to customer-facing professionals outside the contact center.
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