Company Overview
The industry’s first and only enterprise-grade, end-to-end conversational AI-powered bots platform for designing, creating, training, testing, and hosting AI and NLP-powered chatbots for use in the most popular consumer and business communication channels. Kore.ai is the only platform to provide every component and capability you need to build bots that satisfy complex enterprise use case requirements and exceed customer expectations – without months and months of development time and expenses.
HealthAssist is a healthcare-specific enterprise solution that delivers a digital-first, human-like conversational experience through voice and digital interactions with patients, members, caregivers, providers, agents, employees and consumers across a healthcare enterprise. HealthAssist focuses on automating repeatable, patient facing interactions including appointment management and symptom checking for appointments. HealthAssist delivers patient, caregiver, agent, employee and consumer experiences through a highly secure, HIPAA compliant solution.
SmartAssist is an end-to-end AI-native contact center as a service (CCaaS) that delivers the next generation experiences to enterprises. SmartAssist accurately responds to the most sophisticated conversations across voice or digital channels, automatically escalating conversations to live agents with seamless contextual continuity to move conversations forward towards successful outcomes.
Kore.ai Experience Optimization (XO) Platform is secure, scalable, and optimizes customer and employee experiences via voice and digital channels. The platform employs generative language models to build intelligent virtual assistants (IVAs) 5x faster with 3x fewer operational efforts.
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