Company Overview
Mi4biz is a Saas cloud-based Customer Service Management and Complaint Management application. The Palo Alto company was founded in 2006.
Mi4biz offers a customer service management platform for sustainable customer satisfaction. The platform provides multi-channel customer communication, end-to-end issue management, and predefined workflows. The workflow-based cloud and enterprise complaint management software helps users design easy-to-manage workflows for various complaint categories. All customer service processes can be managed on a single platform that integrates call center, authentication systems, emails, social media, and more.