Product Overview
Mi4biz offers a customer service management platform for sustainable customer satisfaction. The platform provides multi-channel customer communication, end-to-end issue management, and predefined workflows. The workflow-based cloud and enterprise complaint management software helps users design easy-to-manage workflows for various complaint categories. All customer service processes can be managed on a single platform that integrates call center, authentication systems, emails, social media, and more.
Sustain Customer Satisfaction
Non-code management
Credit Card Not Required
No Auto subscribe after free trial
Trial Period: 2 Weeks
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No technical expertise required
Instant
Email, Live Chat, Telephone, Onsite, Video/Text Resources
Marketing Function Customer Engagement and Retention
For Use ByCompany Type B2B, B2C, NPO, GOV, AGN, CST
Company Size Any size
Geographic Scope Multi-national
Market/Industry Specialization No market specialization
Current / Past Customers Allianz, Weber, Danone, ING Bank, Bosch, Oriflame, Mercedes, Daikin, Fiat, Suzuki