Company Overview
SugarCRM is known for its Customer Relationship Management (CRM) platform of the same name, a comprehensive, flexible and scalable system currently in use by over a million users in 120 countries. SugarCRM acquired Salesfusion in an announcement made May 16, 2019.
Sugar Discover is a sales analytics tool alerting users when it uncovers issues or opportunities. Detailed historical records make it easy to understand trends and predict the future of your business. Sugar Discover comes with hundreds of out-of-the-box metrics and commonly used KPIs to eliminate the need to build your own analytical database, learn a complicated tool, or hire a data scientist.
Sugar Market is a marketing automation solution enabling marketers to build landing pages, emails and forms with intuitive, drag-and-drop builders. Sugar Market enables marketers to use campaign tools and built-in lead scoring models touncover which tactics are working.
Sugar Sell is a CRM built for sales teams. Sugar Sell includes tools for inbound marketing, automated campaigns, lead nurturing and advanced analytics. Sugar Sell automatically gathers and analyzes actionable insights from a broad range of social and business data sources using a name and email. Users get updates on key accounts with real-time push notifications and alerts.
Renewals Console
Sugar Serve is a customer service platform built with customer engagement tools and a CRM. Sugar Serve offers customer support staff easy at-a-glance dashboards including customer service and buying history, and gives marketers the ability to build robust self-service portals.