Product Overview
The Reputation platform provides you with one platform for the entire CX journey. Reputation translates vast amounts of solicited and unsolicited feedback data into insights that companies use not just to learn from but also to grow from – and even anticipate the needs of customers, as well as transforming feedback from reviews, likes, listings, comments and clicks into your competitive advantage. Reputation’s platform offers a variety of capabilities all from one platform, including reviews & review boosters, surveys, social suite, business listings, location pages, action & insights, and competitive reporting.
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Marketing Function Metrics and Insights