AssistEdge is a suite of products that cover the full spectrum of automation using software robots, assisted automation and partial automation.

Infosys Cognitive Email Workbench is an AI-based assisted automation solution that allows clients to eliminate manual resolution and build near-touchless contact centers. It combines the intelligence of AI and Natural Language Processing (NLP), with Blue Prism’s intelligent automation platform and Optical Character Recognition (OCR) capabilities. It also adds skills critical for enabling assisted and unassisted email responses, thereby giving customer helpdesks the flexibility to focus on requests actually requiring manual intervention.

Infosys Equinox is a digital commerce platform that supports rich, hyper-personalized experiences across any channel and touchpoint. Deliver engaging and seamless experiences across screens, apps, social platforms and messengers, voice, wearables, chatbots, AR/VR, and IoT. Upgrade to a modern microservices stack in as little as six weeks. Infosys Equinox helps businesses transform their digital commerce across marketing, merchandising, e-commerce, store operations, supply chain and customer service through its four offerings: Infosys Equinox Microservices, Infosys Equinox Commerce, Infosys Equinox Experiences, and Infosys Equinox Marketing, helping deliver customer experience excellence, scale and flexibility to match shopper demands, and relevance through innovation.

Infosys Equinox Studio is a low-code/no-code cloud-native platform that enables businesses to seamlessly manage their digital experiences across channels and provide easy integrations to all enterprise and cloud-based service-oriented applications. Infosys Equinox Studio enables businesses to deliver hyper-personalized experiences to consumers. Its intuitive what you see is what you get (WYSIWYG) and drag-and-drop interface is designed to be used directly by business users to create unique human-centric experiences in real-time.

Infosys Nia™ is an enterprise grade AI platform which simplifies the AI adoption journey for Business & IT. Infosys Nia supports end-to-end enterprise AI journey from data management, digitization of document and images, model development to operationalizing models.