Think Automation is a platform for robotic process automation, where enterprises can build workflows. Think Automation enables users to use If, Then, Else statements to create conditions for business use. Drag-and-drop templates allow non-technical users to create triggers and actions. Templated workflows include email parsing, auto-responses, database pulls, document processing and IT bridging.

WhosOn is a real-time engagement solution that combines live chat, support services, and analytics tools to help businesses get closer to their customers. The tool encourages users to reach out to visitors and engage them in a live chat, based on what they are browsing. WhosOn will then offer users insight into visitor details such as location, organization, IP address, and behaviors.