Intercom Engage is an automation solution that enables organizations to send targeted outbound messages to increase adoption, onboard customers and drive action. Intercom Engage also enables customers to communicate with prospects and customers every time they visit your website. Compose rich email and in-app messages without help from developers. Easily segment, target, and personalize your messages using rich behavioral data and attributes. Automate processes & integrate with your existing tools.

Acquire is Intercom's live chat solution that integrates with the look and feel of any website. The Intercom console makes it easy to manage automated responses when no one is available, and manage chat agents during work hours. You can assign conversations to yourself, delegate them to others and add teammates to the chat so you can work together to solve customer problems. Acquire offers powerful follow-up features. Capture leads, send targeted messages after the chat, and see visitor website activity, conversation history and more.

Intercom Learn is a solution that enables organization to gather customer feedback, and feedback from inactive users with emails that come from real people, making customers more likely to respond.

Intercom Support includes a shared inbox to makes it easy for teams to handle support requests. Assign messages, see customer profiles, and respond in-app or by email.