Company Overview
TeamSupport is customer support software built for B2B software and technology companies. Our dedicated customer and contacts databases help you manage customers at the company level, and better understand them so you can provide proactive support. Our collaborative approach to B2B customer support lets your entire team work together to solve customer issues faster and more efficiently.
TeamInsights is a suite of tools customer service analytics tools enabling B2B customer support teams to optimize agents with reporting and analytics products. A customizable dashboard combines macro-level KPIs with drill-down capability to vizualize individual performance.
TeamSuccess B2B customer success software enables teams to easily monitor, automate, and streamline customer lifecycles, create more upsell opportunities, reduce the risk of churn, and ensure that as customer relationships grow, profits do, too.
TeamSuppprt's chat platform, Messaging & Live Chat, is designed for businesses that recognize the value of meeting customers where they are. It empowers you to make meaningful connections regardless of location and time through an omnichannel experience.