Playbooks is a sales engagement platform powered by AI. Multi-channel Plays, templates, guides and tracking keep reps organized and informed across any channel and any number of people. Playbooks uses Robots, which work behind the scenes to automate administrative tasks, processes, workflows, update CRM fields, send emails, enroll records, and more. Create custom KPIs for reps to earn points and a rank on your team’s leaderboard, complete with Power Anthems and Power Hours for additional excitement.