Company Overview
DMR is a technology company in the data analytics, market research and customer experience management space.
Its proprietary AI capabilities add highly accurate, actionable and timely intelligence to unstructured data from any source and language, to produce invaluable insights and solve business problems for clients globally.
DMR offers solutions for customer churn reduction, influencer evaluation, campaign evaluation, trend discovery, social intelligence & text analytics, and private online communities, using its two proprietary platforms listening247 and communities247.
Listening247 is an AI powered 360 degree CX measurement tool that allows users to integrate social intelligence with survey responses, call centre recordings, and online community transcripts quickly. Utilize listening247 to evaluate brand reputation, discover actionable insights, track real consumer conversations, and get automated analytics in any language to reach customers across the globe. Listening247 also detects emotions through a proprietary model that uncovers emotions beyond just positive and negative sentiment, with 14 basic emotions.
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