Product Overview
Listening247 is an AI powered 360 degree CX measurement tool that allows users to integrate social intelligence with survey responses, call centre recordings, and online community transcripts quickly. Utilize listening247 to evaluate brand reputation, discover actionable insights, track real consumer conversations, and get automated analytics in any language to reach customers across the globe. Listening247 also detects emotions through a proprietary model that uncovers emotions beyond just positive and negative sentiment, with 14 basic emotions.
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No technical expertise required
Instant
Email, Telephone, Video/Text Resources
Marketing Function Customer Engagement and Retention, Metrics and Insights, Research
For Use ByCompany Type B2B, NPO, GOV, AGN, CST
Company Size Any size
Geographic Scope Multi-national