Lyro

Product Overview
Lyro is a conversational AI agent and chatbot built for small and medium businesses. Companies can achieve up to 70% resolution rates; with Lyro's product recommendation features, ecommerce stores can increase AOV, improve engagement, and grow sales. Companies in services and acquire leads. All companies can improve their customers overall satisfaction.

• Resolves up to 70% of customer queries automatically, reducing the need for additional support staff.
• Provides responses in a few seconds, enhancing customer satisfaction.
• Operates across various platforms, including live chat, email, Messenger, Instagram, and WhatsApp.
• Supports multiple languages, enabling businesses to serve a global customer base.
• Integrates effortlessly with existing help desks and CRMs like Zendesk, eliminating the need for system migrations.
• Utilizes your website’s content and FAQs to provide accurate answers.
• Allows manual addition of Q&A pairs and custom flows for specific queries.
• Offers detailed insights into chatbot performance, including resolution rates and customer satisfaction metrics.
• Provides actionable suggestions to enhance knowledge base coverage.
• Automatically transfers complex queries to human agents, ensuring seamless customer support.
• Allows businesses to adjust Lyro’s tone of voice and branding elements to align with their identity.
• Quick Deployment: Set up Lyro by specifying your website URLs; it will automatically extract relevant content.
• Playground Testing: Use the Playground feature to test and refine Lyro’s responses before going live.
• Custom Flows: Create specific response flows for particular queries using the Tasks feature.
• Resolution Rates: Lyro achieves an average resolution rate of 64%, peaking at 90% in some cases.
• Response Time: Delivers answers in under six seconds across all channels.

• ai agent

Automate customer support and resolve the majority of common inquiries instantly, saving time and reducing the need for live agents. Grow sales by providing recommendations; improve your lead pipeline by using conversational AI to grow your list.