Customer Research

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Definition

Agencies providing Customer Research provide tools to marketers seeking insights into current and future customer behavior. Specialties include creating maps of the customer journey, creating idea customer personas, noting customer desires and needs.

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Services

Accenture Interactive helps clients create the best customer experiences on the planet, across the entire customer journey. Through their connected offerings in design, marketing, content and commerce, they create new ways to win.
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First the bad news. According to Gartner 68% of the client conversation in complex B2B purchasing cycles is internal. Only 32% takes place with vendors, and this attention is spread thinly across you and all your competition. The good news is that...
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Understanding what your clients and prospects are interested in drives valuable insight, not only for further ABM activities, but also to prioritize accounts and give sales the edge they need. Every visitor is registered, their corporate identity ...
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Ask questions and get answers directly from the company or fellow consumers.
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Neuromarketing research agency Blue Kite provides clients with deep insights into the “why” of consumer decision-making. Our multisensory testing platform and mixed methods research approach analyzes what people do, see and feel while interacting wit...
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Boathouse helps businesses achieve their goals by creating meaningful relationships between clients and customers. Using insight and creativity, Boathouse establishes these relationships, deepens them and ultimately turns them into action. They opti...
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Keep track of all the communication with a business by making recorded calls.
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Make informed decisions based on ratings, feedbacks and performance.
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iQuanti's Conversion Rate Optimization service offers end-to-end roadmaps that maximize acquisition opportunities with every user engagement.
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