Customer Communications Management

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Definition

Customer Communications Management includes web-based tools that assist marketers in providing consistent, on-brand and on-message communications. Tools manage aspects of the process, including creation, delivery and metrics. 

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Products

By eRSVP
AllAssociation is an online membership management tool that automates registrations and renewals and collates membership information onto one universal database. AllAssociation is a customizable membership management solution that can be integrated w...
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By Amdocs
Amdocs Customer Management Suite is a customer experience solution that makes every interaction simple with intuitive and usable interfaces, presenting only the data relevant to the transaction, and minimizing the number of steps required to complete...
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AvePoint Citizen Services provides your community with a centralized portal to easily submit citizen service requests from anywhere, anytime, on any device. Accurately respond to citizen requests with built-in location services and optimize task allo...
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Bluenose is a feature-rich customer success platform that helps SaaS businesses manage their customers, develop insights on customer relationships, and keep business processes organized and standardized. Its features include an Early Warning System t...
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Botworx is an AI-powered conversational commerce platform. Have real conversations with your customers, encouraging better support and authentic engagement. Botworx helps brands acquire, engage, educate, communicate, entertain and transact with the b...
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ContactOne is an easy-to-use clienteling solution. ContactOne enables sales associates to establish long-term customer relationships, which are based on data regarding their preferences, behavior and purchases. It provides sales associates with every...
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DeepGraph identifies and communicates with your next customer to power scalable sales execution. DeepGraph securely integrates with Gmail, Outlook, SalesForce, and other enterprise silos to learn about your deal history. DeepGraph generates targeted ...
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The Demandforce is a software-as-a-service application targeting small business that connects businesses to consumers via email communications, text messaging and online services. As of April 2012, Demandforce is part of the Intuit family.
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ExpertSender is a Multichannel Marketing Hub designed to help fast-growing businesses grow their revenue with marketing automation across the email, SMS and web channels. We are responsible for sending +15 billion marketing messages each year for +10...
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Freespee is a customer communication platform that allows businesses and their website visitors or app users to talk in real-time via any interface, typed or spoken. The Conversation Cloud enables online businesses to see their website visitors and ...
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