Customer Communications Management

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Definition

Customer Communications Management includes web-based tools that assist marketers in providing consistent, on-brand and on-message communications. Tools manage aspects of the process, including creation, delivery and metrics. 

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Products

By eRSVP
AllAssociation is an online membership management tool that automates registrations and renewals and collates membership information onto one universal database. AllAssociation is a customizable membership management solution that can be integrated w...
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By Amdocs
Amdocs Customer Management Suite is a customer experience solution that makes every interaction simple with intuitive and usable interfaces, presenting only the data relevant to the transaction, and minimizing the number of steps required to complete...
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Automat.ai is a conversational marketing platform powered by artificial intelligence that helps companies talk to their customers, understand their customers, and serve their customers better.
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AvePoint Citizen Services provides your community with a centralized portal to easily submit citizen service requests from anywhere, anytime, on any device. Accurately respond to citizen requests with built-in location services and optimize task allo...
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Bluenose is a feature-rich customer success platform that helps SaaS businesses manage their customers, develop insights on customer relationships, and keep business processes organized and standardized. Its features include an Early Warning System t...
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Botworx is an AI-powered conversational commerce platform. Have real conversations with your customers, encouraging better support and authentic engagement. Botworx helps brands acquire, engage, educate, communicate, entertain and transact with the b...
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The Broadridge Communications Cloud increases engagement while reducing costs. Reimagine the digital customer experience and grow adoption by leveraging a first-of-its-kind network of 5,000 companies that enable consumers to receive communications ba...
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ContactOne is an easy-to-use clienteling solution. ContactOne enables sales associates to establish long-term customer relationships, which are based on data regarding their preferences, behavior and purchases. It provides sales associates with every...
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CustomerSpec is a powerful texting kit for small businesses. Get online reviews, conduct customer surveys and automate text marketing.
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DeepGraph identifies and communicates with your next customer to power scalable sales execution. DeepGraph securely integrates with Gmail, Outlook, SalesForce, and other enterprise silos to learn about your deal history. DeepGraph generates targeted ...
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