Contact Center Interaction Management

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Products

Acqueon Engagement is a platform for conversational marketing enabling contact centers to launch outbound campaigns. Acqueon Engagement tools a multi-channel approach across voice and digital channels.
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Anywhere365 Unified Contact Center for Skype for Business and Microsoft Teams is an omnichannel efficiency platform that streamlines communications for global companies.
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CallSource captures every caller’s phone number, identifies the advertising source and records inbound calls for review, enabling you to return missed calls, recapture lost leads, and spend your advertising dollars where it counts. Marketers can revi...
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Kapture One Suite offers a contact center, service center, and field service on a single platform. Use Kapture One Suite to transform your customer support and let your customers reach out to you on the channels they prefer. Phone, chat, email, socia...
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By Kubra
The Notifi platform combines information about customers’ communication preferences with data from back-office systems to automatically deliver the messages that customers want. Available channels include email, SMS text message, mobile app push noti...
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Pramata collects the documents that define your customer relationships—such as executed contracts, deal documentation and billing data—and organize these into logical hierarchies in a centralized repository. The key to gaining intelligence means tran...
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