Contact Center Interaction Management

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CallSource captures every caller’s phone number, identifies the advertising source and records inbound calls for review, enabling you to return missed calls, recapture lost leads, and spend your advertising dollars where it counts. Marketers can revi...
By Kubra
The Notifi platform combines information about customers’ communication preferences with data from back-office systems to automatically deliver the messages that customers want.
Pramata collects the documents that define your customer relationships—such as executed contracts, deal documentation and billing data—and organize these into logical hierarchies in a centralized repository. The key to gaining intelligence means tran...
Kapture Service CRM encompasses all the tools and solutions that allow businesses to handle and improve their relationships with customers. Reducing the burden of customer support agents by automating repetitive tasks is the goal of customer service ...
SurveyMonkey Audience is redesigned and built directly into SurveyMonkey, making it easier than ever to get real-time feedback from millions of people around the world. Providing direct access to People Powered Data for anyone, anytime, anywhere, and...
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