Retention & Churn

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Definition

Retention & Churn tools interpret consumer data collected through Behavioral and Predictive Analytics, recognizing patterns to determine when and why consumers are leaving stores or abandoning eCommerce shopping carts, and suggest where and when proactive retention and engagement activities are needed.

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Products

CleverTap unifies deep-rooted analytics based on behavioral segmentation with hyper-targeted engagement through one platform that guarantees personalized user experiences to build a loyal customer base. Among its features are Behavioral Segmentation ...
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Cortex is powered by Artificial Intelligence to achieve personalized one-to-one retention marketing. Cortex uses data to identify and track changes in customer behavior, predicting the best actions and then automatically sends the most relevant messa...
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Nuevora’s Customer Acquisition Growth applications help users to locate, qualify, and secure the business of new customers. The applications are designed to help partners analyze and model customer behavior, optimize campaign strategy, optimize medi...
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CustomerFit is a simple and intuitive Customer Success solution. CustomerFit takes its design inspiration from personal fitness trackers. It’s like a FitBit® for the business. But instead of tracking steps, it tracks and visualizes the behaviors tha...
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CustomerGauge is a Software-as-a-Service (SaaS) platform that automatically measures and analyses customer feedback. The platform includes closed-loop tools to retain customers and reduce churn, all based on the industry standard metric Net Promoter ...
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Custora is a predictive marketing platform that helps businesses acquire new customers, understand which customers are loyal to their brand, and keep important customers engaged with the business.
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Dugout is a full-featured, end-to-end customer acquisition platform. Dugout leverages search, display, social and other channels in order to engage leads early in the buyer journey, from initial touch point all the way through conversion. With a buil...
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Evergage Platform provides marketers with real-time dynamic content, inline messaging features, behavioral analytics and segmentation, all with just one line of Javascript code placed in a website header. Once installed Evergage will begin to track v...
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By Lityx
LityxIQ is an advanced predictive modeling tool designed to help marketers grow their customer base and retain existing customers. LityxIQ can generate models that predict response, churn, or other customer behaviors, leading to better marketing path...
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By Preact
Preact is a customer success software application designed for subscription service companies. Preact analyzes and predicts customer behavior in order to detect which customers are most likely to renew subscriptions.
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