Retention & Churn

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Definition

Retention & Churn tools interpret consumer data collected through Behavioral and Predictive Analytics, recognizing patterns to determine when and why consumers are leaving stores or abandoning eCommerce shopping carts, and suggest where and when proactive retention and engagement activities are needed.

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Products

CleverTap unifies deep-rooted analytics based on behavioral segmentation with hyper-targeted engagement through one platform that guarantees personalized user experiences to build a loyal customer base. Among its features are Behavioral Segmentation ...
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Cortex is a customer data platform powered by Artificial Intelligence to achieve personalized one-to-one retention marketing. Cortex uses data to identify and track changes in customer behavior, predicting the best actions and then automatically send...
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CustomerGauge is a Software-as-a-Service (SaaS) platform that automatically measures and analyses customer feedback. The platform includes closed-loop tools to retain customers and reduce churn, all based on the industry standard metric Net Promoter ...
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Dugout is a full-featured, end-to-end customer acquisition platform. Dugout leverages search, display, social and other channels in order to engage leads early in the buyer journey, from initial touch point all the way through conversion. With a buil...
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Experience Analytics, formerly known as TeaLeaf, is an AI-powered behavioral analytics product that helps marketers and application owners create a digital world customers can’t wait to use. Make customer experience your competitive advantage.
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By Lityx
LityxIQ is an advanced predictive modeling tool designed to help marketers grow their customer base and retain existing customers. LityxIQ can generate models that predict response, churn, or other customer behaviors, leading to better marketing path...
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PushAlert is a user engagement, retention and marketing automation platform which uses web push to target users with real-time notifications for higher engagement and lead conversions. Use it to build your marketing list without acquiring emails.
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Strikedeck is a customer success platform that equips users with the tools to understand a customer’s usage trends, harness data analytics, assess customer health, prevent churn, and foster key business partnerships, all in one cohesive system. Stri...
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By VEMT
VEMT’s Smarter Marketing Cloud is a modular customer loyalty solution driven by smart Persuaders. Marketers can customize Persuaders to automatically trigger rewards, benefits and privileges when activated by purchases, referrals, and social media pa...
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By Woopra
Supporting collaboration across every department, Woopra’s approach to data is rooted in understanding the people behind the numbers. With more than 200,000 users and 1,000 innovative customers across the world, Woopra provides the first unified anal...
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