Communications Tools

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Definition

Communications tools are used in every business to comunicate with staff, prospects and customers quickly. In this category are business communication platforms, crisis communications and customer communications tools. See also Conversational Marketing for LIve Chat and Chat Bots

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Subcategories

Products

By eRSVP
AllAssociation is an online membership management tool that automates registrations and renewals and collates membership information onto one universal database. AllAssociation is a customizable membership management solution that can be integrated w...
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By Amdocs
Amdocs Customer Management Suite is a customer experience solution that makes every interaction simple with intuitive and usable interfaces, presenting only the data relevant to the transaction, and minimizing the number of steps required to complete...
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By DZone
AnswerHub software helps developers capture, organize, and share their knowledge for greater productivity, innovation, and user satisfaction.
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Apairta is a project management solution for the legal market that correlates communications, tasks and documents into one tool that’s available anytime, on any device.
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By Aritic
Aritic Swarm takes team collaboration to the next level with an encrypted secured messaging option. The rich UI along with group messaging features among others, make Aritic Swarm a go-to-platform for teams that rely on ‘work together’ motto. It has ...
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Atmosphere CPaas is a suite of tools offering Communications Platform as a Service. Atmosphere allows marketers to use drag-and-drop tools to build, automate, and integrate communications for internal and external stakeholders. Omni-channel communic...
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Automat.ai is a conversational marketing platform powered by artificial intelligence that helps companies talk to their customers, understand their customers, and serve their customers better.
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AvePoint Citizen Services provides your community with a centralized portal to easily submit citizen service requests from anywhere, anytime, on any device. Accurately respond to citizen requests with built-in location services and optimize task allo...
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By Blink
Blink is the simplest and fastest way for companies to deliver integrated digital experiences to their people. Blink takes the best elements of a messaging app, an Intranet and an employee portal. Unlike Slack or Microsoft Teams, Blink is a true hub,...
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Bluenose is a feature-rich customer success platform that helps SaaS businesses manage their customers, develop insights on customer relationships, and keep business processes organized and standardized. Its features include an Early Warning System t...
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