Customer Lifecycle Management (CLM)

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Definition

These tools measure the success of a Customer Relationship Management program. These programs' analytics can be used to predict the needs of the best customers to find better opportunities for upsell, time introduction of new products and foresee the ending of a customer relationship.

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Products

366° Degrees is a Customer Lifecycle Management solution that helps orchestrate marketing and operational communications to provide a single view for better engagement, regardless of when and where prospective customer and existing customers interact...
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By Amity
Amity is customer lifecycle automation for SaaS companies. With the ability to track customer engagement and proactively manage customer value, you succeed in all three-core stages: Get Customers, Keep Customers, and Grow Customers.
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Bullhorn Pulse integrates with any CRM, converting contact profiles into actionable insights. Pulse includes the functionality to identify the clients waiting for an action, boosting sales productivity and customer satisfaction.
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ConvergeHub is a cloud-based CRM application that empowers small and medium-sized businesses to manage Sales, Marketing, Customer Service and Collaboration activities from one source point.
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Customer Lifecycle Marketing provides visibility into which customers are the best fit and most engaged at each stage of their journey, from prospect to raving fan. Customer Lifecycle Marketing enables marketers to know exactly where a prospect or cu...
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DailyStory provides Customer Success software and services to help growing B2B teams keep and grow their customers by giving them the strategies and tools they need.
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DigitalPro CRM helps you to bridge the gap between all of your departments and teams. Take away the need for multiple software solutions and have all of the sales & marketing features you need within one tool. With customer management, email marketin...
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By Doxee
The Doxee Enterprise Communication Platform is a native cloud-based solution that lets users manage the entire CCM lifecycle for all customer interactions, across all channels. It includes tools to increase customer engagement while dramatically impr...
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Flowlens offers an integrated Customer Lifecycle Management platform that helps manufacturing and asset management companies reduce waste and increase growth. The cloud-based software offers tailored functionality to support user business processes, ...
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Gainsight's Customer Success Platform is a powerful solution in Customer Lifecycle Management. Get a deeper understanding of your customers. Drive impactful conversations with your customers with access to data from your CRM, service desk, usage trac...
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