Social CRM

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Definition

A Customer Relationship Management system takes data gathered at points in the customer journey -- email, buying preferences, product registration -- and provides avenues to market products and services to that customer. Tools in this group are purpose-built to integrate with social media tools, or include Social CRM as a feature.

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Products

By edrone
edrone eCRM will help you get to know your store visitors and customers to increase sales.
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Kapture is a business automation CRM that helps you to manage sales and customer service in a single platform. With a mobile first focus, Kapture lets you manage your business on any device, anywhere. With Marketing, Sales, Operations and customer se...
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LinkedIn Sales Navigator for Microsoft Dynamics is designed to create a seamless experience between Sales Navigator and Microsoft Dynamics, saving your reps valuable time. Get sales updates including news mentions and job changes when viewing CRM rec...
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SutiCRM provides suitable optimization techniques to engage and serve existing and prospective customers. The solution manages B2B and B2C relationships by tracking contacts, clients, and sales leads on a single platform. SutiCRM also incorporates he...
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Talisma Social CRM is a social media platform that can help an organization understand the behavior of social media participants and engage them with focused campaigns.
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