Customer Experience (CX) platforms

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Definition

Customer Experience platforms enable brands to montior all interactions with prospects as they move through the sales funnel. 

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Products

CORE is the the Conversant One-to-one Relationship Engine. Deepen your customer relationships with a lifetime of meaningful conversations. With Conversant's One-to-one Relationship Engine, you'll make deeper connections with customers by continuously...
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CX Analytics enables companies to easily interpret and act on all customer feedback with the industry’s most accurate natural language processing, sentiment analysis, and flexible data categorization. Clarabridge’s open platform makes it easy to coll...
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CX Messenger is a messaging platform that taps data from applications to build comprehensive experiences for customers and employees. CX Messenger is part of the Customer Experience Platform which helps customers build, execute, monitor and optimiz...
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CX Monitor is a monitoring platform that delivers the real-time system monitoring and resolution tools to identify issues, and understand root-causes across any system. CX Monitor is part of the Customer Experience Platform which helps customers bui...
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By inQuba
inQuba CX collects and analyzes customer feedback from multiple data sources including surveys, social media conversations, contact center interactions, email and transactional and financial data. The inQuba platform delivers the right insight to the...
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Qualtrics Customer Experience is the world’s most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every key moment along the customer journey and incorporate customer feedback into eve...
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QuestionPro CX is an advanced customer experience platform that helps you be a hero to your customer and employees by leveraging intelligence software across every customer interaction.
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SurveyMonkey CX takes the popular Net Promoter Score to the next level. The company developed a methodology to deliver richer insights for businesses to create a great customer experience. Compelling visualizations and powerful analysis tools help un...
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