Customer Journey Platforms

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Definition

Customer Journey tools enable marketers to serve customers with what they need, when they need it. They track and enable marketers to serve customers in whatever channel they happen to appear, with tools for conversion and customer loyalty.

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Products

The Sentiance Ambient Intelligence Platform uses IoT Sensor data and activity detection to enable marketers to manage the customer journey based on real-world behavior. By leveraging advanced machine learning, behavioral modeling and cognitive comput...
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The Sitefinity Digital Experience Cloud is a digital marketing command center for driving business growth through customer journey analysis, optimization and personalization. The solution includes tools for contact management, lead management, audie...
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