Customer Relationship Management (CRM) Systems

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Definition

Customer Relationship Management (CRM) Systems enable marketers to manage an enterprise's relationships and interactions with customers and potential customers. The goal is simple: Improve business relationships. A CRM system helps companies stay connected to customers, streamline processes, and improve profitability.

Source: Salesforce

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Subcategories

Contact List Management

CRM Add-Ons

CRM for Large Enterprises

CRM for Mobile

CRM for Nonprofits

CRM for Small Teams

CRM integrating with Enterprise Resource Planning (ERP) software

CRM Management

CRM on demand

CRM on site

CRM with Service

CRM: General

CRM: Specific Applications

Customer Communications Management

Membership Management

Products

1CRM
By 1CRM
1CRM offers customer relationship management software designed to help users run and grow their business. The platform enables users to access all of their data from a single integrated online platform, saving time and promoting collaboration. 1CRM a...
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1sales
By 1sales
1sales is a modern and flexible Saas CRM solution that helps you to concentrate on your customers and increase your turnover.
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Accelo CRM
By Accelo
Accelo CRM is an end-to-end, cloud-based Customer Relationship Management solution for professional services organizations.
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Accelo Service
By Accelo
Accelo Service includes everything needed to provide support for clients from anywhere, even from the road. Professional Services teams can handle tickets, issues, track time, collect and review data, and even invoice all from one platform.
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Act! Premium
By Act!
Act! Premium is a contact management solution that helps to organize prospect and customer details in one place so users can prioritize the day and market products and services more effectively, driving sales results while creating customers for life...
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ActiveCampaign
By ActiveCampaign
ActiveCampaign is an integrated marketing automation, email marketing, and automated sales CRM platform. Leverages Predictive Content, a machine learning feature that predicts the most engaging message for each individual being emailed based on only ...
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AcuityCRM
By AddUp Holdings
AcuityCRM is a CRM solution with real-time funnel analytics for the South African SMME market.
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ADAPTcrm Enterprise
By ADAPT
ADAPTcrm Enterprise is a single, integrated system for keeping track of all customer interactions. It's purpose built for small to medium size teams, but scales up to grow with your business. ADAPTcrm Enterprise uses Microsoft SQL Server and offers ...
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AddressTwo Small Business CRM
By AddressTwo
The AddressTwo Small Business CRM is an easy-to-use, intuitive cloud CRM designed specifically for small businesses.
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AgentsAlly
By Imprezzio
AgentsAlly is a sales enablement solution designed to connect fields sales performance with the overall business strategy. AgentsAlly optimizes workflows with automated Customer Communications Management tools, enabling superior sales productivity.
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CabinetM helps modern marketing and sales teams manage the technology they have and find the tools they need. The CabinetM marketing technology management platform enables full lifecycle support around technology discovery, qualification, implementation, and management. Marketing teams using CabinetM gain critical visibility and leverage to save time, money, drive revenue, and manage digital transformation. The company has built the industry’s most comprehensive database of over 15,000 marketing tools across 500+ categories, and currently has the largest set of marketing stack data as a result of hundreds of marketing stacks that have been built and are being managed on the platform.

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